Forum Discussion

Weathervane's avatar
Weathervane
Reel Rookie
9 months ago

Roku Ultra spontaneously switches to YTTV

One of our Roku Ultras will spontaneously switch from whatever we're watching (e.g., Amazon Prime) over to YouTube TV.  It happens across various providers and always goes to YTTV. As an experiment, I started watching a show on Netflix, then removed the batteries from the remote. Later, the Roku switched back over to YTTV on its own so apparently the remote isn't the problem.

What should I do?  The only other thing I can think of trying is a factory reset.

Model 4660X2

app playback

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert
    9 months ago

    Since your Ultra will respond to IR remotes, maybe it's picking up some rogue signal that it's interpreting as "launch YTTV".  Try putting it in a box or otherwise blocking any possibility of light reaching it.