The Firmware of the TV causing the issue is a good thought. I thought the same thing. But that TV doesnt auto update via the internet. In fact the only way to update the firmware is via USB, manually (which I did, after this problem started, thinking it may fix the issue).
I am wondering if an update on the Roku box caused the issue. There isnt a way to roll back the updates on the Roku boxes, is there?
Justin-Gamble wrote:
I am wondering if an update on the Roku box caused the issue. There isn't a way to roll back the updates on the Roku boxes, is there?
There's a hidden menu that will on occasion allow rolling back one version of the firmware, but it's not reliable and usually the Roku merely updates itself again and the rollback is no longer available.
Interesting. How can i get to this menu? It would be worth checking, just to isolate the problem. Last night I moved the Roku Ultra from the Yahama Receiver and plugged it directly to input 3 on the LGTV, and the problem continued.
I then removed the Roku Ultra, and replaced it with an old Roku Express (doesnt have audio control on the remote). I didnt have issues, until I updated the firmware on the Express. Then it did the same thing.
I am 95% sure the issue started when Roku updated their firmware. But rolling it back to test would help solidify that. I think I am going to need to talk to Support on this one one, if that is the case though.
Yeah, that does seem to isolate it to a change in the OS.
Roku prefers we don't discuss how to access the hidden menus here in the community, since the functions can change or vanish without notice, and the usage might no longer be what the user is looking for. But it's easy enough to find on the web.
ok thanks. I will take a look.
I appreciate the help.
