Forum Discussion

Olimon7's avatar
Olimon7
Newbie
2 years ago

Roku Ultra 4 k will not except my pin

Ever since I've had my tv, when I try to add channels it does not except my pin. I've also, read that a pin is not necessary > What's going on?

  • renojim's avatar
    renojim
    Community Streaming Expert

    Did you set the Roku up yourself?  Is the email address that's displayed under Settings->System->About yours?  You can manage your PIN settings by using that email address to log into your Roku account at https://my.roku.com.