Forum Discussion

Markmjl's avatar
Markmjl
Newbie
2 years ago
Solved

Roku TV local channel apps (AUSTRALIA)

I live in Melbourne, Australia and I am unable to download the 7 plus app. I have gone to the streaming channels, then clicked on recommended where the 7 plus app appears, then I clicked on add channel and I am taken to a message ‘ confirm private channel addition where there is a code to connect however when I type in this code , I receive the following message’ could not add 7 plus . Error ‘

Does anyone know how to download this app ?

Regards

Mark

  • RokuSuzyL's avatar
    RokuSuzyL
    24 days ago

    Hi Driver001​ 

    We noticed that you're having an issue adding the 7+ app. 

    Heads up, the 7+ app isn’t available on the Australian Roku Streaming store. If you want to double-check, here’s a link you can check out.

    Roku Community Team

30 Replies

      • JWS9518's avatar
        JWS9518
        Roku Guru
        8 months ago

        MUSHY1960 If those channels are not available via the Roku app store in your area, then you would have to obtain a streaming subscription available in your area that has those channels as part of the streaming package or watch them via an antenna connected to your TV.  You could also reach out to those broadcast stations directly and ask them to create a Roku app for their channel.  Roku has no control over whether a broadcast station that they do not own creates an app for Roku devices.

    • RokuCarly's avatar
      RokuCarly
      Community Moderator
      2 years ago

      Welcome to the Roku Community, kimharvie.

      We appreciate you reaching out for support and we'd be happy to help you find the best resolution for this. 

      In addition to the information provided by our Roku Streaming expert, please ensure that the email associated with your Roku account is an Australian email.

      I hope you find this information helpful.

      Best regards,
      Carly

      • MissJaneWA's avatar
        MissJaneWA
        Reel Rookie
        2 years ago

        Hi Carly 

        Does that mean I sshould be able to access all of the Australian Free to Air TV streaming channels?

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi, Markmjl

    Thanks for posting, and welcome to the Roku Community.

    We see that you're having issues adding channels, and we're sorry to hear about the trouble.

    Kindly be advised that some channels cannot be added or accessed due to region restrictions. May we know what kind of error message do you see that prompts on the screen? Also, what channels have you looked forward to adding to your Roku streaming device? Further, you can add channels manually from any browser using your other devices such as a computer or a mobile device. Kindly refer below:

    1. Go to channelstore.roku.com
    2. Select My Account and sign in to your Roku account
      At the top of the site is a selection of categories and genres to explore. Below that you can enter a keyword in the Search channel box to find choices based on the title of a channel.
    3. When you want to learn more about a channel, select Details. You will see the same synopsis, rating, and screenshots that appear when viewing the details on your Roku device.
    4. Follow the instructions to add or purchase the channel

    Once added, the channel will not immediately appear on your Roku device. Your Roku device checks every 24 hours for any new channels you have added from the website and automatically installs them. If you would like to download it immediately, go to your Roku device and select Settings > System > System update > Check now.

    Please keep us posted on what you find out.


    All the best,
    Kash

    • hayzee56's avatar
      hayzee56
      Reel Rookie
      2 years ago

      I just bought my Roku TV from Kogan. I can find the Stan app for Roku tv in Google. I click on the link I find and up comes a Roku channels page but I'm logged out. I then login and then can't find the app or any other Australian streaming app, free of subscribed. My remote has a quick access button with Stan written on it.

      I also can't find the apps on the tv either. I did install Paramount via the Roku web site store. When I went to use it, it lets me login and then tells me I'm in the wrong region. I wasn't aware that the apps themselves were geo blocked, only the ability to watch the content.

      Paramount+ has no problem working on my Chromecast with Google TV.

      The phone number to ring Kogan for support seems to be dead all the time.

      If someone could say how Australian region apps/channels can be installed in Australia, would be a great help.

       

      Thank you.

    • Arobbo's avatar
      Arobbo
      Reel Rookie
      2 years ago

      I live in Tasmania and have exactly the same problem as @Markmil popups are the same and all.

      Was going to try redownloading from channel store but unable to find 7+ instore

    • John6000's avatar
      John6000
      Newbie
      2 years ago

      Hello,  I am also in Australia and I would like to install the local TV channel apps. I see that '9Now' is available to install. I require the following additional apps:
      7plus
      10play
      ABC iView
      SBS on demand

      I followed the instructions provided and logged in to My account, however I do not see a 'Search channel' box to enter channels.
      I request that you provide access to these common Australia channels.
      Please help.
      Thank you

      • Studxx's avatar
        Studxx
        Newbie
        9 months ago

        Hello,  I am also in Australia and I would like to install the local TV channel apps. I see that '9Now' is available to install. I require the following additional apps:
        7plus
        10play
        ABC iView
        SBS on demand

        I followed the instructions provided and logged in to My account, however I do not see a 'Search channel' box to enter channels.
        I request that you provide access to these common Australia channels.
        Please help.
        Thank you