Iscela
2 years agoNewbie
Roku Streaming Stick remote and Amazon Prime Video no longer works
Issue playing Prime Video with Roku (streaming with HD/4K/HDR ) my other streaming channels work fine but whenever I get to Prime and I’m trying to pick a movie the tv goes black and it hiccups like that until I make a selection, once a selection is made it plays the video with no issues.
I tried all the different steps to clearing the cache, removing the app, etc. everything that’s on the forum, so I tried using my old TV remote and the Amazon Prime Video works just fine. So it must be the Roku streaming stick? The streaming stick was purchased in 2021.
That could be caused by the "auto-adjust display refresh rate" setting.