I have just started to experience the same issue with my own Roku Streaming Stick+. Performing a factory reset largely resolved the problem, but occasionally, it recurs, though eventually, the color normalizes again. My TV is fine, too; the colors using the apps on my Smart TV are normal.
Same issue. Roku stick, 2 months old (March 2020). Keeps over heating, and the colors are overly hot in the reds. Tried resetting picture settings on Samsung TV, but it keeps recurring.
I've had my Roku Streaming Stick+ for about a year with the extender hdmi cable and it always overheats. The extender never resolved the issue. A few months back it started freezing up and this week the colors are all highly contrasted. First my screen had crazy lines, like a messed up computer screen. I restarted the whole thing and then the color issues started happening a couple days later. The starting screen is fuzzy and blue, not purple. The home screen is a crazy dark blue color and the picture quality on movies is so bad and highly contrasted. I've unplugged it, restarted, reset internet, and finally did a factory reset. The issue is not resolved. My picture looks fine when I use the TVs built in smart hub so it's not my tv. I currently have it all unplugged to cool down. Hopefully this resolves my issue. If not then I'm at a loss.
Is there any ROKU support agent available for this issue ? This is happening for me very frequently. Color changes /contrast is too high that I can not see the pics. I see more than 5 people shared the same problem. Is that not enough for Roku to investigate this ?
Thanks for the post.
Can you provide more information about the issue you are experiencing? What specific Roku model device are you using? Have you tried using the HDMI extender as well as using another HDMI port to see if that resolves the issue you are experiencing? In addition, can you provide a screenshot/image of the issue you are seeing?
With more information we will be able to assist you further.
Thanks,
Danny
Danny,
I too am having color saturation issues. I am using Roku Ultra Model 4670X. I have tried another HDMI port, but this didn't help.
I do have a couple of photos, but am unsure how to attach them here.
Please advise.
R. Johnson
I encountered this issue and resolved it by changing the HDR setting off and on again.
settings > system > advanced system settings > advanced display settings > HDR Always On.
I changed this setting from what it was to the other option, and then back again, and the colors and contrast reverted back to normal.
