Forum Discussion
Hi Rey, not sure you read all the other posts but I had 2 Roku sticks both worked perfectly and continue to work perfectly and are 6 years old. Got a new Roku for a tv downstairs but removed one of the old Rokus so still only had 2 devices. The old Roku still worked perfectly, only the new Roku kicked me back to the Home Screen. So there is no network overload issue. Tried all suggestions offered by others on this link but nothing worked. Traded it in for an Amazon fire stick and now have 1 fire stick and 2 old Rokus that all work perfectly. Just a note, I have never updated my old Roku devices 🤔🤔, logic would say it is probably a software problem.
Final comment, it is evident that Roku, does not believe there is a problem, Roku has never admitted there is a problem, so Roku is not making any effort to correct the problem. Only solution is find a different streaming device! Oh, please note, I am not bashing Roku, I still own two Roku sticks that work great! I am bashing the TOTAL lack of customer service, not admitting there is a problem, and not informing the community of what efforts Roku is taking to solve the issue!