Forum Discussion
BJames
3 years agoBinge Watcher
It is definitely a Roku software issue, I returned my new Roku streaming 4K device and reinstalled my.old Roku that is 4 or 5 years old on my tv and it works great. No kicking, great pic and have been using it for 2 days now.. I returned my new Roku and now am uncertain what to get for the tv upstairs since to took that Roku to use on my family room tv. I wish Roku would own up to this issue, and at least tell us that they are working on a solution. The damage they are doing to customer loyalty will haunt them for years. No one likes a company that doesn't respond to customers and doesn't own up to their shortfalls.