Roku streambar YouTube TV and Netflix
My Roku streambar (small) fails to show YouTubeTV home screen without getting all scrambled looking. Also, Netflix audio crackles when starting a show and sometimes freezes when trying to resume play...
Forum Discussion
My Roku streambar info.
Model 9102R Serial#YL004R168196
Software version 12.5.5 build 4174-95
Device ID 2A1284168196
My TV LG 65 inch G series OLED
Info after YouTubeTV home screen scrambling:
GC version 10.5.39
Timestamp 2024-91-12T 15:05:02Z
ID 96-016-745
Cracking audio only on Netflix, info:
ID 96-017-903
Problem with Netflix freezing after resuming from pause: I can't recreate this issue since 12.5.5 upgrade. But all other issues including YouTubeTV still happen.
My Scrambled YouTubeTV.
Thanks for the follow-up, BigAL108.
We appreciate this informative observation. No worries; we have collected and forwarded the following details to the appropriate Roku team for review and further investigation. We appreciate your patience and understanding in the meantime.
Let us know if you have further inquiries regarding this.
All the best,
JanadeeHaving same issue with roku streambar pro on YouTube TV. continually distorted when scrolling home page, and sometimes when going into a show from home tab. Most of the time now, I can't even seen multi view options anymore. I tried removing the app, restarting, and reinstalling YouTube tv app. all roku is up to date. live tv and library tabs work fine. this was working fine a few weeks ago.
Hi Ted274,
The Roku Community extends its greetings and appreciates your updates!
We want to investigate further this issue that you're having with the YouTube TV that is happening on your Roku streambar pro. Could you provide us with a photo of your running problem? Is this the only channel that you're having issues with?We'll wait for your response.
Many thanks,
John
I am still having the same issue. This is my second time posting here. I have the same issue as everyone else with YouTube TV showing scrambled when it is time to scroll to select a program to view. Roku and YouTube TV are up to date. This issue has been going on for months and seems to be getting worst. I purchased a new Roku Streaming Bar Pro and it has the same issues with YouTube TV. I would have expected this issue to be fixed by now.
Hi, Mike,
Not sure if it’s the same for Streambar Pro. But here’s my experience in case it’s helpful. For my Streambar, the freezing of playback after backing up or fast-forwarding seems better since I installed the update on 5/14. Although the Streambar checks daily for updates, I had to update manually: I went to Settings-System-Software Update and then checked for update (even tho the screen said it had just checked). When I clicked on Check Now, it said an update was available, so I installed it.
I have did this 3 times. No updates for me. Last update for mine was 4/3/24. I checked again today. Same thing.
