Solved
Roku streambar keeps buffering on the Netflix channel
I agree. Always buffering on Netflix. I have Frontier Fios 5G internet speed with a ROG Rapture GT-AX11000 Tri-Band WiFi 6 router. I bought it when it first got released. Nothing but trouble. Roku n...
- Hi garyse,
Thank you for reporting this issue to the Roku Community. We understand that you are unable to stream the Netflix app, and we're happy to help.
We would recommend the basic troubleshooting sequence below:- Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
- Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
- Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
If the issue is persistent, please provide us with the following details:- Roku device or TV model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About).
- Tracker ID when this issue occurs (when you see this issue occur, press the Home button five times, followed by the Back button five times, and provide us with this ID).
- Channel build version.
Once we have gathered a few more pieces of information, we will be able to pass them along to the appropriate support team to investigate further. We look forward to hearing back from you.Sincerely,Janadee Thank you, Janadee!
The first three steps solved the buffering problem.
