Forum Discussion
Hello!
my Roku has been working totally fine until today. It is not “finding” my wireless network. I’ve tried to restart everything and I’m still not able to get my Roku to connect to the wifi. Pls help!
- AvsGunnar2 years agoCommunity Streaming Expert
What is your Roku model number from Settings/System/About?
- Emmacoruz2 years agoReel Rookie
It’s 3941RWS express 4k
- AvsGunnar2 years agoCommunity Streaming Expert
Reboot your router again and try performing a Network Connection Reset on the Roku device. (Settings/System/Advanced System Settings/Network Connection Reset/Reset Connection).
If still no-go, try connecting to a mobile hotspot if available to you. (this will help diagnose if Roku's wifi module is working and is able to connect to an alternate network).
If using any type of mobile ISP app, make sure the internet connection has not been inadvertently "paused".
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Provide some more details as to issue you are having. More detail the better. Are you able to see the network but unable to connect, or is the network not showing on list of available networks to join?
- Sharon_612 years agoNewbie
I've been trying to find out if they have gotten the Roku outage fixed yet ? My Roku is still down does anyone know how much longer it's going to be ? Before I can start watching my Tv ? It's been almost 3 hrs now since my my Tv stopped working
- Kalynn172 years agoReel Rookie
I'm clicking on save to save a movie to my save list and the button is not working