Forum Discussion

OllieJames's avatar
OllieJames
Reel Rookie
6 years ago
Solved

Roku search results don't show BBC iPlayer programmes?

Am I the only one facing this issue? Searching for the apprentice only shows AppleTV results for example, I tried a few others to no avail.

Wondering whether its an issue exclusive to me, and if not, how we can go about fixing it?

Thanks

[post merged with already existing thread]

  • RokuTannerD's avatar
    RokuTannerD
    6 years ago

    OllieJames 

    Thanks for the note here. Content will only appear in Roku search results if a channel provider has chosen to configure their channel accordingly. If they don't choose to enable this type of functionality, their content will not show. You'll want to contact BBC iPlayer support to share your feedback and make any requests or suggestions. 

     

    Thanks,

    Tanner

6 Replies

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  • RokuTannerD's avatar
    RokuTannerD
    Retired Moderator
    6 years ago

    OllieJames 

    Thanks for the note here. Content will only appear in Roku search results if a channel provider has chosen to configure their channel accordingly. If they don't choose to enable this type of functionality, their content will not show. You'll want to contact BBC iPlayer support to share your feedback and make any requests or suggestions. 

     

    Thanks,

    Tanner

    • noj's avatar
      noj
      Newbie
      5 years ago

      This kind of response really annoys me. Its not our fault talk to the other supplier. One of the key reasons for me choosing a roku over its competitors was that it would include iplayer in its search results. Roku should take ownership of this problem and work with bbc iplayer support to resolve this issue asap. 

      I would also like to point out that this is not resolved. The capability is not fixed by the solution above.

    • BrianW1's avatar
      BrianW1
      Newbie
      6 years ago

      Hi, regarding the issue of BBC iPlayer content not showing in Roku search results I have just confirmed that a search on my YouView box does show BBC content alongside Netflix, etc which suggests that it may be a Roku issue. Any thoughts?

      • emmameades's avatar
        emmameades
        Newbie
        4 years ago

        I have the same issue. Bought a roku voice search remote so that catch up TV was accessible for my 97 year old nan but the search doesn't include results from BBC iPlayer or ITV Hub , only paid Apps like Apple TV and NOW TV

  • RellikS's avatar
    RellikS
    Channel Surfer
    2 years ago

    The Apprentice shows up for me, but is not actually the show but some Spanish show. I think it's a conspiracy and Roku employees hate trump so much they did not want his show to be able to be viewed on their services, so they put some random **bleep** show