Forum Discussion

Pitbullmama6's avatar
Pitbullmama6
Binge Watcher
2 years ago
Solved

Roku says a movie is available on Peacock when it isnt

Roku tv. As an example, I search for the movie Megan. It says it's available on peacock(I subscribe to peacock) when I click it is says there was an error and it couldn't take me to the movie. I manu...
  • RokuJechealR's avatar
    RokuJechealR
    2 years ago

    Hi Pitbullmama6,

    Thanks for sharing your concern here in the Roku Community!

    Please be advised that Roku only transmits the channel and is not responsible for the contents of an app. The respective channel is solely responsible for choosing the content, and we have no control over the programming or operation of the channel. With that being said, we would recommend reaching out to Peacock Support to report the issue and for further help.

    Please let us know if there are other related issues we can look at.

    All the best,

    Chel

RokuJechealR's avatar
RokuJechealR
Retired Moderator
2 years ago

Hi Pitbullmama6,

Thanks for sharing your concern here in the Roku Community!

Please be advised that Roku only transmits the channel and is not responsible for the contents of an app. The respective channel is solely responsible for choosing the content, and we have no control over the programming or operation of the channel. With that being said, we would recommend reaching out to Peacock Support to report the issue and for further help.

Please let us know if there are other related issues we can look at.

All the best,

Chel