Mine does that also and i got so tired of it i took the remote apart and put tape over the quick access keys now i no longer open those but hulu still does it. I finally decided to remove hulu now its faster, i no longer have to wait for hulu to load and back out now it asks me if i want to install the app i then can say no and go back to the app i was using its faster with hulu removed. I believe hulu has hacked something in the software so this happens. I have another weird issue that happens some times my remote will lose connection with the ultra box and when this happens i have no control of the box i have to reboot it for it to find the remote again. I have since downloaded the remote app on my phone so now when it happens i can reboot the machine from my phone and then it finds the remote again. Im bed ridden so getting up to reboot the box is not possible for me this solution has fixed the problem with the remote just crashing or losing sync or what ever its doing.