Forum Discussion

8946's avatar
8946
Newbie
3 years ago

Roku not recognizing password with Daily Wire

I recently installed Roku, I have Daily Wire on my laptop with no problem, I've installed it on my TV,  however everytime I enter my daily wire password it just takes me back to the activate page, I've tried uninstalling the channel, going to settings, systems, system restart...nothing seems to work

does anyone know how to get around this?

thank you!

2 Replies

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  • RokuKarla's avatar
    RokuKarla
    Retired Moderator
    3 years ago

    Hello 8946

    Thanks for posting here in the Community.

    Can you please provide us with more information regarding the issue you are experiencing? How are you accessing the show, on the Roku Channel or the standalone app? Also, is your subscription through The Roku Channel or directly to Daily Wire?

    Please keep us posted and we'll continue assisting you from there.

     

    Regards,
    Karla

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    3 years ago

    8946-

    Since you've already installed to platforms other than Roku, it doesn't sound like you subscribed through Roku.

    If you used a different email address for the channel than you use for your Roku account, if you see this dialog...

     

     

     

     

     

     

     

    ... don't click on Continue, click on Use different email.  Then enter your email and password for that channel.