Roku NOT Playing Live or AMC+
Roku just plain doesn't play and AMC+ through Roku also doesn't play. When I click to play a program the screen just recycles back to the start. Roku Live TV also doesn't work either. When I click...
Forum Discussion
Model: A109X - Roku TV
Serial Number X00300JPV040 (S054Y07PV040)
Software Version: 12.0.0 - build 4182-88
GC Version: 9.5.513
Timestamp: 2023-08-10T23:52:43Z
Issue ID: 40-319-672
Hi dodyandrob,
Thanks for keeping us posted!
We highly appreciate the information you've provided us. Kindly be advised that we have passed along your information and concern to the appropriate Roku team, who'll look closer at the issue and resolve it. Rest assured that we'll provide an update here once more information is available.
If you have further inquiries or concerns, please don't hesitate to let us know.
In the meantime, your patience and understanding are greatly appreciated.
All the best,
Kash
AMC+ still not working on Roku. Works fine on Samsung AMC+ app so Roku is the problem here. It’s always Roku. Just as it is with the Jellyfin app.
Hello! TX_TEA,
Thank you so much for your post! It's greatly appreciated.
We understand that you are not able to play AMC+ on your Roku. We're pleased to assist.
- What Roku device are you using right now?
- Have you experienced this issue before? If so, when did it start?
- Does the issue occur on only this channel, multiple channels, or all channels?
- What do you see on your screen when you’re trying to play content? Are you getting any error messages or error codes when trying to play content?
We recommend performing the below steps and see if you can resolve the issue:
- Remove the channel from the Roku device
- Power cycle the Roku device, by disconnecting it from the power cable and reconnecting the device back to the power
- Re-add the channel back to the Roku device
Please keep us posted on what you find out, and we will be happy to continue assisting you further. We look forward to hearing back from you.
Thanks,
ArjiemarYou cannot remove a channel if you are subscribed to it. I tried even cancelling my subscription but it did not work.
‘please do better research before wasting folk’s time with a reply like that.p.s. there are no error messages. It just goes back to the Home Screen when you try to launch the AMC+ app.
