Roku no audio with Sling OTA channels

5/8/23

Same problem here:

AirTV2, Multiple Roku Devices: 2x Roku Stick 4K, 2x Roku Ultra+. All the same problem, no audio on OTA channels. All hardwired via Ethernet on 1GB fiber connection. (and yes you can hardwire the sticks, you just have to use app as remote) 

I've done all the update checking, router resetting, remove and added Sling channel on Roku.

It's getting annoying, but here's a quick work around I found:

When you open an OTA Channel that's missing audio, press down arrow on the remote and then select a recent channel that is not OTA. Once loaded, then hit down arrow again and reselect the OTA channel you were just on. When you go back, it should have audio. 

I also have this same problem (video but no audio) on some of my OTA stations.  Problem started on 04/30/2023.  I am using an AirTV box that is ethernet connected to my wireless router.  AirTV box was removed from network, then reconnected and set up with the Sling App - same problem.  (This was done multiple times.)  Wireless router was reset - no change to problem.  All of my OTA stations have audio and video on my ROKU enabled TCL smart TV.  On my TV's connected to Roku devices (Express and Premier+ models) all of my OTA stations have video but some do not have audio.  I have updated the ROKU software and reset ROKU devices.  Still have the same problem.

As of 1:30pm EST 5/2/23, Sling said "....Yes I was able to check it here and there seems to be report about this and our engineering team is already aware and fixing the issue."  We'll see if & when they fix. 

I believe I  have the same or similar problem.  Nearly every time I open a Sling OTA channel via AirTV there is no audio.  So then I close the OTA channel in question and reopen it which usually, if not always, produces audio.  It's also repeatable because my wife thought I meant exit the Sling app and reopen it which doesn't work.  This just started in the past week or two.  Since it happens so often and is repeatable it should be fixed by now.

Hi dwajda

Thanks for posting in the Roku Community!

For more information about that channel's content and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.

 

Regards,
Karla

I had the same problem starting in April. Work around. I have a a smart TV which has the Sling app. I select the Sling app ( not using Roku) and it works fine every time. Roku has an issue.

If you have already tried various troubleshooting steps, including resetting your Roku device, using a new Roku device, resetting your Airtv2, using a new HDMI cable, and even using a new antenna, but you're still not receiving audio on your Roku device, here are a few additional suggestions you can try:

1. Audio settings on Roku: Ensure that the audio settings on your Roku device are correctly configured. Go to Settings > Audio > HDMI and make sure the correct audio output option is selected. You can try changing the audio output from "Auto" to "Stereo" or "Dolby Digital" to see if that resolves the issue.

2. Audio settings on the TV: Check the audio settings on your TV as well. Make sure the TV's audio settings are not set to an incompatible option or muted. Adjust the volume and check if the audio works properly on other devices connected to your TV.

3. Audio cables and connections: Double-check all the audio cables and connections between your Roku device, Airtv2, and your TV. Ensure they are securely plugged in and not damaged. You can also try using different audio cables to eliminate the possibility of a faulty cable causing the issue.

4. Check with your service provider: If you are using a cable or satellite service, it's worth contacting your service provider to check if there are any known issues or configurations that might be causing the audio problem specifically with your setup.

5. Factory reset Roku: As a last resort, you can try performing a factory reset on your Roku device. Keep in mind that this will erase all settings and preferences on your Roku, so you will need to set it up again from scratch. To perform a factory reset, go to Settings > System > Advanced system settings > Factory reset.

If none of these suggestions resolve the audio issue, it's recommended to reach out to Roku support or the manufacturer of your Airtv2 for further assistance. They will have more specialized knowledge about their products and can provide you with more specific troubleshooting steps or guide you through additional solutions.