Roku new device don’t open just keeps. Circling

Hi LadynoTech59,

Greetings from the Roku Community!

We will be more than happy to investigate your concern with the Roku streaming stick further. 

Can you please provide the following information below?

• How far is your Roku device from your network router?
• Did we recently make any changes to your network or network provider?
• Do you have cellular data so we can try connecting your device to your hotspot?

We'll wait for your response.

Thanks,
The Roku Community Team