Forum Discussion

Beckee84's avatar
Beckee84
Newbie
2 years ago
Solved

Roku movie playing wrong film

Wanted to watch maximum security as advertised with dolph lundgren and instead it plays a older prison movie called maximum revenge very disappointing. 

  • RokuArjiemar's avatar
    RokuArjiemar
    2 years ago

    Hello! Beckee84 

    We believe this issue has been resolved, thus in the interest of maintaining order, we will close this discussion now. If you are still experiencing this issue, go ahead and start a new thread, and shoot me a PM. And don't forget, you can always get help at support.roku.com when you need it. This discussion will be closed and this post will be marked as solved.

    We appreciate your patience, and we also thank you for reporting this.

    Happy Streaming!

    Thanks,
    Arjiemar

  • RokuArjiemar's avatar
    RokuArjiemar
    Retired Moderator
    2 years ago

    Hello! Beckee84,

    Thank you for reporting this issue to the Roku Community! 

    We apologize for the inconvenience caused by the incorrect content of Maximum Security. We are here to help promptly resolve the issue.

    We value customers who provide their feedback. We assure you that we will share it with the appropriate Roku team to resolve the issue immediately.

    Thanks for your continued patience. Do not hesitate to let us know if you have any additional feedback.

    Regards,
    Arjiemar

    • RokuArjiemar's avatar
      RokuArjiemar
      Retired Moderator
      2 years ago

      Hello! Beckee84 

      We believe this issue has been resolved, thus in the interest of maintaining order, we will close this discussion now. If you are still experiencing this issue, go ahead and start a new thread, and shoot me a PM. And don't forget, you can always get help at support.roku.com when you need it. This discussion will be closed and this post will be marked as solved.

      We appreciate your patience, and we also thank you for reporting this.

      Happy Streaming!

      Thanks,
      Arjiemar