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DLelyveld's avatar
DLelyveld
Newbie
7 months ago
Solved

Roku movie playing wrong film

A Doll's House: Roku shows the Jane Fonda version rather than the one with Claire Bloom. 

  • Hi DLelyveld,

    Welcome to the Roku Community!

    We are here to assist you with your concern about A Doll's House, which is playing Jane Fonda's version instead of Claire Bloom's version. No worries, we are here to help.

    As we replicated it on our end, we were able to watch A Doll's House Claire on Bloom's version. We highly suggest you try the following:

    • Check your Roku device for updates:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Software update
    5. Select Check Now to manually check for updates

    • System restart your Roku device:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System restart

    We hope these troubleshooting steps help you to resolve your issue.

    Cheers,
    Riamie

1 Reply

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator

    Hi DLelyveld,

    Welcome to the Roku Community!

    We are here to assist you with your concern about A Doll's House, which is playing Jane Fonda's version instead of Claire Bloom's version. No worries, we are here to help.

    As we replicated it on our end, we were able to watch A Doll's House Claire on Bloom's version. We highly suggest you try the following:

    • Check your Roku device for updates:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Software update
    5. Select Check Now to manually check for updates

    • System restart your Roku device:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System restart

    We hope these troubleshooting steps help you to resolve your issue.

    Cheers,
    Riamie