Forum Discussion

refrance's avatar
refrance
Channel Surfer
17 days ago

Roku Media Player is not in alphabetical order when using the default

I use Media Monkey (MM) on my computer and Android Phones. I also have it setup as a DLNA Server and use Roku Media Player (RMP) on 3 different Roku Devices. Everything works exactly as expected with the exception of the Song Order with the Playlists on the RMP and Shuffle is not on either.

The sort Order on all three RMBs are set to Default, however I cannot make heads or tales out of the actual order. It does not match MM on my computer or phones. If I change the sort order to AtoZ or ZtoA options it is correct for those options, but when using Default it appears to be random with the exception of the first song which is always correct. After that I can not figure it out. It is not alphabetical, file location, file size, bit rate, Title, Artist, Album, Genre, Year or Track #. It also is not the file date, timestamp, VBR or CBR. All other metadata on the mp3s are empty. BTW, I only use Track # on my mp3s in MM if it is an entire album where it is important, ie: Abbey Road or a Prog album so some have it but most do not.

I do not understand why RMP does not use the Playlist Sequence used in Media Monkey, but I also can not figure out what the Default sort order is actually using. If I knew that, maybe I could use that to correct the sequence of my Playlists in RMB. However, it would be much better if the Playlists just played in the sequence defined on the DLNA Server.

Does anyone know what the Default Sort Order might be in the RMB for Playlists?

app feature

5 Replies

  • refrance's avatar
    refrance
    Channel Surfer
    5 days ago

    I really need an answer/solution to this request. Is anyone from Roku actually monitoring this forum?

    • RokuFelipB's avatar
      RokuFelipB
      Community Moderator
      5 days ago

      Hey refrance​

      Thanks for sharing this with us!

      We see you're having some trouble with the Roku Media Player. Can you tell us more about the issue?

      •  Device ID, Software Version, Model Number, and Serial Number. (To navigate, go to Settings > System > About)
      • Tracker ID (On your remote, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
      • Channel build version (You can find this by highlighting the app on the Home screen, then pressing the * button).
      • Sending us a photo would be helpful to take a closer look.


      We'll anticipate your reply!

      Cheers,

      Roku Community Team

      • refrance's avatar
        refrance
        Channel Surfer
        4 days ago

        I am not sure what any of that has to do with my issue and question. as stated previously, I have 2 Roku 4's and a Roku 3 - the issue is on all three and is with the Media Player App - not the Roku itself.

        The issue is that the App does not appear to use the Playlist Sequence on the DLNA server. That should be fixed to work correctly.

        I also cannot figure out what it is using to sort the sequence of the Default Sort Order on a Playlist and maybe I can control the sequence if I knew that sort order. So the question is - what controls the sequence of the default sort order of a Playlist?