Forum Discussion

klw40's avatar
klw40
Newbie
3 months ago

Roku logo appears, but no programming

Can’t get programs, just Roku logo

3 Replies

  • Could you give some more context/details?  I'm not sure what it means to see a Roku logo.  Possibly you mean the hopping letters that normally only appear the first time you power it up, but I'm not sure.

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator

    Welcome klw40,

    Thanks for letting us know that you're only seeing the Roku logo on the Roku device. No worries, we're here to assist you with this.

    Please share a few details:

    • Model of your Roku device
    • Is this your first setup? If not, skip to the next point.
    • When did the issue occur?
    • What troubleshooting steps have you tried?

    We'll wait for your response.

    Cheers,
    Roku Community Team