Same as everyone else. Internet and signal work great on my TCL-32”. All apps (YouTube, Amazon, etc) work fine. BUT ROKU LIVE TV APP DOES NOT STREAM CHANNELS! It shows the guide but, when I select the channel (any channel)…it just goes dark. This started a week ago.
No amount of rebooting, reloading, reinstalling fixes this issue, and Roku support is useless.
Same here…Live TV app shows a guide but, no channels stream. All other apps (YouTube, Amazon, etc) still work fine. Got stonewalled by Roku help…none of these “fixes” work.
No doubt a class action is coming.
Hi
I have same problem and just bought a new device. Still doesn't work for Roku channel and Roku live TV.
I called Roku support and spoke to some guy that could barely speak English. I could hardly hear him over some guy in the background yelling at a camel or something.
He told me it was a “server problem” on their end, and that they were working on it. He assured me it would be resolved within 24 hours. I think this was complete BS, and the guy just blew me off with a fabricated excuse. I’ll know tomorrow I guess.
Me too.
And when I spent 30 minutes with support, a'Specialist' told me I had to subscribe. Idiotic. I gave up then.
If you called a number that told you to subscribe to "free" Roku channels, then most likely you did not talk to Roku, you called a scam number.
Hi TotalBS,
Thanks for bringing up your concerns with the Roku Live TV Guide channels.
Can you tell us when this issue started? Are you seeing a black screen or a frozen screen, or does it just keep loading when you try to open the channel on the Live TV Guide?
Keep us posted.
Roku Community Team
