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Stevetotheo's avatar
Stevetotheo
Newbie
2 years ago

Roku keeps shutting my apps down.

Did anyone find a way to fix this cause mine is a week old tv and it’s doing this five minutes or less and it back me up to home page no one else is unit it! It’s super annoying and frustrating, if I cant get it fixed I’m buying a non Roku tv #helpeokutv #rokutv #tv #rokutvissues

1 Reply

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  • RokuEuniceL's avatar
    RokuEuniceL
    Retired Moderator
    2 years ago

    Hi Stevetotheo,

    Thanks for posting to the Roku Community!

    We're happy to help with your problem with your Roku TV. We'd like to know more about the issue that you ran into. Please provide us with more details.

    • Is the issue happening on all content or channels, or is it isolated to one content or channel? (Specify)
    • Are you getting error messages or error codes while playing content?
    • Is your Roku TV currently connected to your network?

    With more detailed information, we will be able to assist you further.
    Best regards,
    Eunice