Forum Discussion
I am having that problem right now. I still have cable tv and no problems getting on all my paid apps/channels, no problem on my bedroom TV that has Fire TV stick....just on my roku express that is also on my living room TV where I still have cable! Sometimes when cable goes out I use the roku.
It's really frustrating and aggravating and I think I will just have to switch to Fire TV stick on my living room tv...plus it controls the TV volume which is a big plus and I don't need all that BS that Roku has. I only watch my paid channels anyway. I have Amazon Prime, Netflix, Disney+, Paramount and YouTube Premium. I hate commercials so I wouldn't watch the free channels anyway.
Welcome to the Roku Community!
Does the issue only occur on Youtube TV or across other channels installed on your Roku device?
Have you tried removing the affected channel Youtube TV and then re-install again? If not, we suggest starting there. In some cases, removing the affected channel and then re-installing it may help. Restart your device before re-adding the channel back in to ensure the process is successful. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart.
For detailed instructions, refer to this Support link for more information: How to resolve a channel playback issue | Official Roku Support.
Let us know if there's any difference after.
Warm Regards,
Lianna
- BVr0ku3 years agoReel Rookie
I have 3 Roku devices. One of them is exhibiting this problem of logging me out of Youtube TV. Started infrequently, once a week or so. Now it does it every time I turn off the TV. Swapped Roku devices on another TV and the problem follows the Roku device. I attempted the steps of: delete the youtube TV app, do the system/power/restart, and then reinstall the youtube TV app. It did not help.
- RokuKariza-D3 years agoRetired Moderator
Hello BVr0ku
We sincerely apologize for the inconvenience this has caused you.
Please be advised that the channel developer themselves maintains channels on Roku. We suggest reaching out to YouTube TV's customer support directly to report the issue and get help. There's likely an issue within that specific channel that needs to be addressed with an update from them.
Thank you for your understanding.
All the best,
Kariza- wekjo3 years agoReel Rookie
YouTube works fine on my PCs. On my tablet. On my phone. And on my bedroom TV. It keeps signing me out 0f my account on my living room TV. please don't tell me there is something wrong with YouTube, there is something wrong with Roku in living room.
- BVr0ku3 years agoReel Rookie
I finally resolved by doing a complete factory reset on the Roku and a complete reconfigure. Has resolved and has worked ever since. Kind of wonder if there is a memory leak somewhere that does not clear with just the suggested power restarts, etc.. The complete factory reset resolved for my situation.
- zawis12 years agoNewbie
Thanks it seemed to have corrected the issue and worked for me.