Forum Discussion

van37725's avatar
van37725
Newbie
2 years ago

roku goes to vudu at random, I don't want vudu

my roku goes to vudu at random. I don't have vudu installed. I have tried everything I know to stop it, but it persists.

3 Replies

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator

    Hi van37725,

    Welcome to the Roku Community!

    We are interested in learning more about your problem and how we can help. What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV.) Does your remote have a VUDU shortcut button? Do you experience the same issue if you remove the batteries from your remote? In addition, could you specify the troubleshooting steps you have already taken to resolve the issue?

    With more detailed information, we'll be able to assist you further.

    All the best,
    Chel

    • van37725's avatar
      van37725
      Newbie

      It's a roku ultra, it has a vudu button.  I have changed batteries but can't do anything with them removed. I can be on youtube, scrolling across the selections when it will suddenly go to vudu. I have not touched the button. It will do this 1-10 times a day. If i'm watching anything there is a chance it will go to vudu if I pause it. VERY annoying.

      • DKHouse's avatar
        DKHouse
        Newbie

        My device goes to Discovery+ randomly. I need to reboot the system several times a day. I removed the chanel and completed any updates. I'm very aggravated with this device and ready to change to something else.