Roku freezes every few minutes
Roku keeps freezing regardless of channel. Have reset, turned off, unplugged and nothing fixes it. And I cannot find a way to contact Roku
Forum Discussion
Hi Pennydog
Thanks for reaching out here in the Community.
Does the issue only occur on Hulu or across other channels installed on your Roku device?
If you haven't tried yet, you can remove the affected channel and then re-install it. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
For detailed instructions, refer to this Support link: How do I resolve channel playback issues?
Let us know if there's any difference after.
All the best,
Kariza
I'm using the Roku app on a Samsung TV and the constant freezing everytime I stream a program on the app is very annoying!!
Buy a Roku. Apps integrated into TVs suck.
Hello! Inga2go,
A friendly welcome from the Roku Community!
We appreciate you reaching out to us about your Roku app. We're pleased to assist.
- Is this the first time you have experienced this issue?
- What do you see on your screen when trying to play content?
- Did removing the channel, restarting the player, and then adding the channel again resolve the issue?
Please keep us posted on what you find out; we will happily continue assisting you further. We look forward to hearing back from you.
Thanks,
Arjiemar
RokuArjiemar I'm experiencing these freezes (at every commercial break), and constant buffering, while watching via my computer, not on a TV. Why is this so difficult to have work well? It's definitely not my computer, as no issues with any other streaming, and I have a very fast WiFi connection. So why is this ongoing dysfunction happening?
Get a faster computer.
