Forum Discussion

Malk's avatar
Malk
Binge Watcher
4 months ago
Solved

Roku express zip code not saving.

Thing is my Paramount + showtime has local channles. I was watching my local news channel. Then just today it switch to Memphis. Which is 200 miles away. No info has been changed and my Roku account ...
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  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    4 months ago

    Hey, Malk.

    Thanks for reaching out!

    Have you tried restarting the app by performing the steps below?

    1. Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
    2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
    3. Re-install the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.

    Still not corrected? Let us know so we can dive deeper!

    Roku Community Team

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
4 months ago

Hey, Malk.

Thanks for reaching out!

Have you tried restarting the app by performing the steps below?

  1. Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
  2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
  3. Re-install the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.

Still not corrected? Let us know so we can dive deeper!

Roku Community Team