Forum Discussion

wliebs58's avatar
wliebs58
Binge Watcher
7 days ago
Solved

Roku Express backdrops aren't working correctly

I have a roku express and the past couple of days, backdrops does not load correctly when you go into manually start backdrops. It shows a picture of all the photos that you have. You can go to an individual photo, but it will not let you start backdrops full screen.  It also does not start after thirty minutes, which is what the setting is that once the tv's on for thirty minutes and not used, it's supposed to come on,

come on, this was a great innovation for roku, please don't let this fall away without support and make it work. Thank you.

 

  • Thanks for the follow-up, wliebs58​!

    Please try to restart your Roku device and your router/modem.

    Hope this helps. Just let us know what you find out!

    Roku Community Team

3 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi wliebs58​,

    Thanks for bringing this to our attention!

    To allow Backdrops to auto start, go to Home > Settings > System > Power and turn on Auto Power Saving.

    Note: Backdrops require a stable internet connection to work well.

    Please let us know how it works.

    Roku Community Team

    • wliebs58's avatar
      wliebs58
      Binge Watcher

      Hello. Thanks ...This is the roku express, so it does not have the power settings in system

      • RokuJohnB's avatar
        RokuJohnB
        Community Moderator

        Thanks for the follow-up, wliebs58​!

        Please try to restart your Roku device and your router/modem.

        Hope this helps. Just let us know what you find out!

        Roku Community Team