Forum Discussion

SteveSD's avatar
SteveSD
Newbie
2 years ago
Solved

Roku Express 4K Sound Popping and cracking after timeout

Recently (past month or so), my Roku Express 4K HDMI (2 years old?) produces a crackling and popping sound instead of audio after appearing to timeout from Roku app (typically CNN). This may be corre...
app playback
  • RokuJharra-Q's avatar
    RokuJharra-Q
    2 years ago

    Hi SteveSD, Warm greetings from the Roku community!

    We see that you're experiencing an issue with your Roku Express 4K sound-producing popping noises. We highly recommend following the steps below to see if they resolve the issue.

    • Disconnect the Roku device and plug it into another HDMI port.
    • Remove any added channels, highlight the channel, press the * star button, and select "update channel".
    • Perform a system restart on the Roku device.

    If the problem persists, please respond, and we will be happy to provide additional assistance.

    Best regards,
    Jharra

RokuJharra-Q's avatar
RokuJharra-Q
Retired Moderator
2 years ago

Hi SteveSD, Warm greetings from the Roku community!

We see that you're experiencing an issue with your Roku Express 4K sound-producing popping noises. We highly recommend following the steps below to see if they resolve the issue.

  • Disconnect the Roku device and plug it into another HDMI port.
  • Remove any added channels, highlight the channel, press the * star button, and select "update channel".
  • Perform a system restart on the Roku device.

If the problem persists, please respond, and we will be happy to provide additional assistance.

Best regards,
Jharra

Holabryan's avatar
Holabryan
Newbie
11 months ago

Mines don’t work