Forum Discussion

sdstubbs12's avatar
sdstubbs12
Reel Rookie
2 years ago

Roku Express 4; no picture

My Roku express 4 has worked fine all day, we turned are tv off to run an errand, came back to a blinking blue light and no picture. I did a restart and I could hear the restart music, still no picture. I tried different hdmi cables/ports …still nothing.

 

I took it over to my daughter’s room and hooked it to her tv and it loaded up just fine.

 

please help.

3 Replies

Replies have been turned off for this discussion
  • atc98092's avatar
    atc98092
    Community Streaming Expert

    There's no such player as an Express 4. There is a Roku 4 model 4400 and numerous versions of the Roku Express. We need to know your specific model number before we can offer any sort of support.

    But I will say that if it works fine on a different TV, then there's nothing wrong with the Roku. The problem is with the TV. 

    • sdstubbs12's avatar
      sdstubbs12
      Reel Rookie

      Roku Express 4K+

      it’ll load up and the blue will stay on for  few and then just starts blinking.

       

      if it’s the TV, is it the HDMI ports on the back? Do I have to use HDMI to hook up my Roku? 

       

      • atc98092's avatar
        atc98092
        Community Streaming Expert

        OK, that is a very good player. Yes, it has to be connected via HDMI. You could certainly use an HDMI-Analog converter, but then you lose the HD image.