Roku device won't stay on
just started today, My roku will not stay on -- I unplugged from the power source for the 10 second specified time, the unit tries to start up the wite lite stays on for about 10 seconds - then flash...
Forum Discussion
Same problem. Turns out the router just needed to be restarted. Problem solved.
TV says NO SIGNAL. Light on Roku device is off. I turned off TV and Roku device. After turning back on, light flashed but wouldn't stay on. Then I swapped out the Roku device from bedroom to the living room - same problem. Then I went to Target and bought another Roku device. Same problem. And to make matters worse, the bedroom Roku also wouldn't work. Then I powered off both TVs and powered off the router, waited 30 seconds, then powered the router back on. Once I saw internet connectivity on my PC, I powered the TV and Roku device back on. Everything is working again. 🙂
Hi mkup,
Thank you for sharing your experience with us.
We apologize for the inconvenience you have gone through. And we express our gratitude for your effort in resolving the issue. This will help other users to try to resolve the same problem. We're glad that the matter has been resolved.
Please do not hesitate to reach out to us if there is any further assistance we may provide for you.
Regards,
Nimfa
Thia problem (light flickers on for about 10 secs, flashes then turns off) developed on our Roku Ultra and have not been able to make it work since. It had been working fine for over a year. I have tried unplugging both Roku and router but it still is acting the same.
Hello BendieB
Thanks for reaching out here in the Community!
Could you try using a different power cord and adapter? Let's see if that will make a difference. Please also reply here with the serial number of the affected Roku device. It can be found at the back or underneath the player itself.
We'll keep an eye out for your reply.
Regards,
KarlaI powered off the TV and Roku and router. I left the TV and Roku off until after I plugged the router back in and confirmed on my PC that internet connection was working again. Then I powered the TV and Roku back on.
Just an FYI -- I first tried a different cord. That didn't work. Then I plugged the Roku directly into the TV's USB port. That didn't help. The only thing that helped was the power-down of TV & Roku & router, then power back up in reverse order.
