Forum Discussion
Yeah 02ebz06, I've noticed too that the problem did not get fixed. However, after troubleshooting this, I found, just like you said, the problem isn't as frequent. So, unlike before, usually, when my watchlist on "My Stuff" vanishes, if I exit the channel and wait a bit, the watchlist has (up to now) returned. I also found that the pictures were blank not just in the "My Stuff" area, but also in the "Live" area because I wasn't giving the AMC+ channel app enough time to load initially before using my Roku remote. I tested this by immediately jumping on the menu right after it loaded, which it didn't like since the entire channel froze, and then to punish me, I couldn't get my watchlist back no matter how many restarts I tried, and I just had to wait a certain amount of time for it to all work again.
So, I recommend that after initially loading the channel (after a restart or an exit), wait a moment until the preview screen you see changes to the next one and even the next one (you'll see that circle move around), and once I let that happen, I haven't experienced any blanks where pictures are supposed to be; I found that it only takes a moment for the channel to fully load. When I did experience those blanks (when I didn't let the channel fully load first before using it), I found that when I navigated to the menu, I went to the "Explore" screen, and I went back to "Live" or "My Stuff," all the pictures would be there as that appeared to refresh the channel app. This doesn't resolve the watchlist occasionally vanishing, but a restart of the channel or exiting the channel usually brings the watchlist back. Usually….
Another workaround I've found is that once the "My Stuff" page loads correctly, I leave it on that page before pressing the home screen to leave the channel. When I go back to AMC+, after doing this, my Roku remembers the last AMC+ screen it's on which is the "My Stuff" page, and usually everything is there. This doesn't always work, however, since I had found that my watchlist had vanished even after doing this, but after I either restarted the channel or exited the channel after tapping the back button, my watchlist was back. On extremely rare occasions, when restarting or exiting the channel doesn't work, you just have to wait a certain amount of time after exiting AMC+ and the watchlist comes back. I don't know how long that is though as I would be doing other things and then come back to it after an hour or ninety minutes. Also, I've learned with each premium streaming station I've had over the years not to overload my watchlist with future movies and shows I may one day want to watch, as instead I write those down and only keep on there what I'm currently watching (except with Hulu since they let you know that a movie/show is expiring when it's on the watchlist -- then I go to justwatch_com to see when it's expiring). Perhaps overloading the watchlist on AMC+ is causing an increase in channel load times, hence more of a propensity to experience those blanks.
This issue is much more intermittent now, so for me (at least up to now) the channel is usable, unlike before, so since you have paid for the year, instead of not using what you paid for, try these workarounds to see if this works for you, and hopefully before your subscription runs out -- the issue is fully resolved. Unfortunately, with streaming TV, you'll find minor issues on every premium streaming station at one time or another and you just have to find ways to work around them until they are resolved, or else you'll end up not watching streaming TV anymore. Sure, if it's a major issue, keeping me from being able to easily stream a movie or show, I'll then cancel the channel until it's resolved, like what happened with this channel a couple of months back, but for me, it's not a major issue anymore, and you have pre-paid for a year to use it, so it's not like after having canceled that you're boycotting the channel -- you're just not using what you already paid for. So, just use these workarounds so you can use your subscription up until it expires, and then if you're still unhappy about these issues, boycott all you want until these issues are resolved. I tried not to come back to this channel, thinking I'd subscribe to Shudder instead, but they keep bringing on good movies -- only on there -- that I want to watch, so I've subscribed again. The free promo month was a good nudge, and hopefully, in the future, it still works if you want to try AMC+ again if your subscription expires before the issue has been resolved (but the current 30-day free promo of AMC2024 will probably be AMC2025 next year and so on).
Perhaps they'll email you when this issue is finally resolved as they did for me the first time this issue happened years ago after I let AMC+ know why I canceled, which I'll do again if this issue again becomes too problematic, but so far, with these workarounds, I've been using this channel just fine, but it's only been four days.
AMC+ is the slowest loading app of all I've seen.
I had about 3 or 4 series I was watching, but all have ended.
I will probably re-subscribe when they are back and have completed another season, but only for a month.
Then I will binge watch them and cancel.
Seasons used to be 22-23 episodes long. Now if you get 8 you are lucky.
Seems actors only want to work 2 months a year, if that.
As for AMC+ letting me know they have fixed the problem, I won't hold my breath.
They've told me twice that it has been fixed.