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1974doug's avatar
1974doug
Newbie
7 months ago

Roku device shutting down

I have a Roku hooked up to my tv it keeps shutting off and back on then takes forever to come on and if I do get to watch something it shuts down again to come back on 

1 Reply

  • atc98092's avatar
    atc98092
    Community Streaming Expert

    If I understand your question, it sounds like you have connected your Roku power cable to a USB port on the TV, and that port does not retain power when the TV is off. Some TVs have a menu option to keep power on the USB port at all times, but the best thing to do is to connect it directly to a powered wall outlet and not power it from the TV.