Forum Discussion
RokuJharra-Q
7 months agoRetired Moderator
Jenjoe12 Thanks for the post!
After reviewing your post, it seems your Roku device is experiencing a playback issue with Netflix. Please follow these steps to get back to streaming:
- Navigate to the channel tile on the Roku home screen, press the * key on your remote, and choose 'Remove channel'.
- Next, restart your device from Settings > System > Power > System restart (If you do not see a Power submenu, skip to the next step).
- After your Roku device restarts, visit the Roku Channel Store and add the channel again.
To help troubleshoot the issue further, follow this link: How to resolve a channel playback issue | Official Roku Support
Please try this and see if it helps with what you're experiencing.
Best,
The Roku Community Team