Solved
Roku channels logging out
Yes, this is a problem for me, too. ESPN, Netflix and other apps log me out regularly. Total pain. Happens on different TVs.
Also, seems like none of them can remember closed-captioning settings.
Hi, Sam_Sam
It's our pleasure to welcome you here in the Roku Community.
We appreciate you for sharing this information to us, and we're sorry to hear about the issue you've encountered. We'd be more than glad to assist. As a start, more information that we can gather will guide us to understand the issue better and proceed with the necessary actions to address this.
- What Roku device/s are you having issues with?
- When did this issue start to occur?
- Are you receiving any error codes?
- What troubleshooting steps have you taken?
In addition, you can try this step to always enable the closed captioning setting.
- Press the Home button on your Roku remote.
- Scroll up or down and select Settings.
- To open the captions menu, select Accessibility. If Accessibility is not listed, select Captions.
- Select Captions mode and choose when captions appear.
- On – captions always appear (when available from the service provider). When service providers use their own settings, closed captions are activated within their channels.
Please keep us posted.
Best wishes,
Kash
