Forum Discussion

starmark's avatar
starmark
Reel Rookie
4 months ago

Roku Channel will not play any movies (but it plays TV shows) on Firestick

The Roku Channel will not play movies, but it plays TV shows just fine. Whenever I try to play a movie, it says something like, "Unfortunately, we are unable to play this content. Try again later."

All other apps I use work perfectly on that firestick.

I have uninstalled and reinstalled the Roku app.

I have turned the firestick on and off.

Firestick has the latest update.

I do not use VPN on that device.

I am at a loss for what to do. I just want to watch the Weird Al movie thing. Looks funny.

Should I just give up and never use Roku again? I'm starting to think that's my only option.

app playback

6 Replies

      • RokuEmmanuel-D's avatar
        RokuEmmanuel-D
        Community Moderator
        4 months ago

        Hey, starmark.

        Thanks for reporting that you're having an issue with the Roku Channel on your Firestick. We're here to help!

        Since you're on a Firestick device, could you provide the App Build Version instead? 

        We're looking forward to your prompt response!

        Roku Community Team