Forum Discussion

mrljsatl's avatar
mrljsatl
Channel Surfer
2 years ago
Solved

Roku Channel. The Big C Season 4 Missing or incorrect episodes

The fourth season of the big C on the Roku channel is either missing episodes or the episodes listed are incorrect and some are duplicated. 

content
  • RokuRey-V's avatar
    RokuRey-V
    11 months ago

    Hi Community users,

    We appreciate your confirmation that the problem has been resolved. We encourage everyone to test it out and inform us if you encounter any difficulties when trying to access this particular show.

    Thank you for your patience and understanding. If you ever have any questions or encounter issues that you need help with in the future, please don't hesitate to share them here. We are always ready and willing to provide you with the support you need!

    Happy Streaming!💜

    Regards,
    Reyn

12 Replies

  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    2 years ago

    A warm welcome here in the Roku Community, mrljsatl!

    It is highly appreciated that you've brought this to our attention and we sincerely apologize for any inconvenience this may have caused you. 

    We are aware that certain episodes are missing or interchanged but rest assured that the appropriate Roku team is in the process of investigation and correction. Once we've been notified of updates from the team, we will make sure to let you know.

    In the meantime, your patience and understanding are highly appreciated. If there's anything else you'd like us to address, please don't hesitate to let us know as we'd be more than happy to assist. 

    Best regards,
    Carly

    • NEAStreamer's avatar
      NEAStreamer
      Reel Rookie
      2 years ago

      Hi there, just looking for an update on this. It's been months and this has not been fixed. Thanks.

    • mrljsatl's avatar
      mrljsatl
      Channel Surfer
      2 years ago

      Please provide an update as this is still an issue. 

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator
        2 years ago

        Hi, NEAStreamer mrljsatl 

        Thanks for posting here in the Roku Community.

        We acknowledge your inquiry for updates regarding the missing episodes of The Big C Season 4 on The Roku Channel. We've forwarded your concern to the team, and an update has been requested from the appropriate Roku team, who are working on the issue.

        Your patience and understanding are greatly appreciated.

        Best wishes,
        Kash

    • mrljsatl's avatar
      mrljsatl
      Channel Surfer
      11 months ago

      So now NO episodes are available. Good job resolving this.  

      • RokuRey-V's avatar
        RokuRey-V
        Community Moderator
        11 months ago

        Hi Community users,

        We appreciate your confirmation that the problem has been resolved. We encourage everyone to test it out and inform us if you encounter any difficulties when trying to access this particular show.

        Thank you for your patience and understanding. If you ever have any questions or encounter issues that you need help with in the future, please don't hesitate to share them here. We are always ready and willing to provide you with the support you need!

        Happy Streaming!💜

        Regards,
        Reyn