Forum Discussion
This makes me crazy! I am about to stop watching the channel. If several seasons/episodes you have to go back through remember which one you last saw and restart it. Such a pain!!
Thanks for the post.
Can you please specify the issue you are experiencing? What are the steps to reproduce the issue? Can you provide us an example title that you see this issue with?
With more detailed information, we will be able to assist you further.
Thanks,
Danny
- ImTznU4 years agoReel Rookie
I just have a Roku box that plugs into the back of my TV. I can't tell the exact model.
An example is that if I am watching something and leave it and then go back to it... it starts over and does not have a resume option.
Right now I have been watching the Flying Nun and Murder She Wrote. So for instance, once I leave Murder She Wrote it resets back to S1 E1 rather than resuming where I left off. I have to go find the show again then jump through previous seasons and episodes to find the next one I need to watch. It doesn't hold my place. I either have to remember where I left off or guess LOL.
It also does not add what I am watching to the "Continue Watching" section. It used to do all the things I have mentioned.
- RokuKariza-D4 years agoRetired Moderator
Appreciate the reply.
In some cases, removing the affected channel and then reinstalling it may help. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
For detailed instructions, refer to this Support link: How do I resolve channel playback issues?
Let us know if there's any difference after.
All the best,
Kariza- ImTznU4 years agoReel Rookie
It is only happening on the actual Roku channel, not on Netflix, prime, or any other channels.