RokuArjiemar Been over 3 weeks since I watched anything within The Roku Channel app itself, decided to give it go and see if this ever was fixed. Nope. Ad break frozen at end. Guess I and others should just accept this will be never resolved. But hey, I grabbed another Issue Tracker ID exactly on the frozen screen using the voice command, ID 15-005-785.
Hi OmegaT,
Thanks for getting back to us!
We're sorry for the delay in our solution about this issue, the relevant Roku team is still reviewing the case. There have been no updates regarding this or the outcome.
I will ensure that I send along an update on this as well as the details you have given. We're hopeful this can be rectified quickly.
Many thanks,
Rey
We have the same problem with commercials freezing up aborting viewing of shows on Roku. Roku has been informed of this specific problem since (at least) October 2023. That is quite a while ago. The Roku channel is essentially useless at present. Exactly when will this glitch be unglutched?
Welcome and thank you for joining us here in the Roku Community, dantelliott!
We appreciate you for bringing this to our attention and sincerely apologize for any trouble and inconvenience this may have caused,
Rest assured that the team is currently in the process of fixing this issue. If you want your device to be included in the process as you have the same concern, kindly provide us the following details so we can update the team:
We'll be anticipating your response!
Best regards,
Carly
