Dash2 I noticed that now too, I been avoiding watching anything on Roku Channel but tried a few episodes of show last week and after backing out of the "freeze", I was back at beginning or the previous ad break spot. Just awesome.
Look, if ROKU continues to care less about this issue the option is clear. Dump ROKU... period. This issue is a huge problem and all they do is placate. We the customers just want to watch the programming but ROKU can't figure out how to make that happen AND thinks the proper approach is to appease PAYING customers with platitude statements of concern as a way to handle their apparent lack of care. You know it's as plain as the nose on your face the difference between petting and stroking the frustrated customers and actually taking action to fix a problem. I could do much good working for this band of derelicts. MANY would get all the "personal time off" they could handle. That's code for digging out and firing incompetence.
I'm experiencing this also when using my Roku Express.
I don't watch a lot of programming on the Roku Channel, but I've come to expect that it is going to happen every time I watch This Old House. There is a 1.5-2 minute commercial break, and at the end the stream freezes. The only way I have found to force the stream to resume is to back out, and then restart the program. Of course that means that I then have to search for where the break occurred, and doing that triggers a second 1.5-2 minute commercial break.
Try "settings" "privacy" "advertising" and check "personalize ads". Scroll up to "sensitive ad content" and check all the boxes. When done, go back to "personalize ads" and then uncheck it. Back out to "settings" (select "don't personalize ads" on the way back out). Once back to settings select "system" and then "system restart". It isn't 100% but it seemed to help a bit. Don't expect the problem to go away but, for me, it got significantly better. You'll be an old man before ROKU gets around to addressing the issue. Hope it helps a bit.
I followed the instructions from MJPnFL. When I tried watching the next episode of This Old House, the commercials played normally with no freezing or repeating. Success?
Unfortunately, no. I then watched the next episode of Ask This Old House, and the stream froze on two consecutive commercials.
So sorry, that suggestion doesn't work.
Yes I get mixed results on this too. I note some benefit but agreed, it isn't the answer. Okay ROKU you're on deck. I'll have to send them my birthdate so they can send annual updates as to how fast their techs are working on a real solution.
Thanks for the advice, luckily they took off the tv show I watching so I won’t be watching on there Roku channel anymore and then that means I will not run into this issue.
