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AwesomeDale's avatar
AwesomeDale
Reel Rookie
4 years ago
Solved

Roku Channel - Subscribed to This Old House Premium and it is still playing commercials!

I subscribed and paid for the This Old House premium subscription from the Roku Channel to get commercial-free access to all episodes. After streaming the first episode commercial-free, now it keeps playing commercials in the middle of each episode! What do I need to do to eliminate the commercials?!?

3 Replies

      • GRB4040's avatar
        GRB4040
        Reel Rookie

        I am having the same issue starting yesterday.  Contacted (through chat) support and the person did not have a clue.  I have cancelled my Premium subscription and suggest everyone do the same.

        ROKU channel IT and support personnel are generally useless.