Forum Discussion
Hi community users,
Thank you for keeping us posted here in the Roku Community!
We'd like to investigate further this issue that you're experiencing. Could you send us a photo or video of your running problem?
We'll wait for your response.
Thanks,
John
I spoke to ROKU CSR and I had to unsubscribe from paramount with roku and subscribe to paramount + alone to watch all episodes so that's what I did...problem solved
- AlexSF2 years agoChannel Surfer
Appreciate the reply, however our household was taking advantage of the Black Friday 2 month sale which wasn’t available for us through the Paramount+ app (we had used it the previous year I guess)… we had to subscribe through the Roku Channel.
Although all Halo episodes appear in the Paramount+ app, those subscribing to Paramount+ through the Roku Channel are still unable to access all the Halo episodes.
Roku should be able to fix this issue easily.
- RokuJohnB2 years agoCommunity Moderator
Hi AlexSF,
Thanks for sharing this information with us!
We will be more than happy to assist you further with this issue that you're experiencing. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.
Let us know how it works, and we will continue to assist you further.
Kind regards,
John
- AlexSF2 years agoChannel Surfer
All of the Halo series episodes now appear on the Roku Channel.
However, the paywall now requires the Paramount+ and Showtime bundle to watch them.
Pretty sure the Halo series should only require Paramount+ to watch.
- MABL482 years agoChannel Surfer
Well I was informed by CSR at Roku that some episodes on certain channels may not show up on Roku and advised me to sign up with Paramount + to watch all episodes