Forum Discussion

MaryGeest1964's avatar
2 years ago
Solved

roku changes settings and cuts on and off by itself.

Roku  goes between powering off then powering on switching thro different settings. If you are watching something it goes through powering inputs with audio one of eight then powers off again.It just started this.Not sure what's wrong with it.Any suggestions.????

  • Hi MaryGeest1964,

    Thanks for posting, and welcome to the Roku Community!

    We're sorry to hear about the issue you've encountered with your Roku TV. Please try to restart your Roku TV by going to settings, system, power, and system restart (if you do not see the Power submenu, skip to the next step).

    If the problem still persists, please keep us posted, and we'll continue to assist you from there.

    We hope this helps.

    All the best,

    Chel

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator

    Hi MaryGeest1964,

    Thanks for posting, and welcome to the Roku Community!

    We're sorry to hear about the issue you've encountered with your Roku TV. Please try to restart your Roku TV by going to settings, system, power, and system restart (if you do not see the Power submenu, skip to the next step).

    If the problem still persists, please keep us posted, and we'll continue to assist you from there.

    We hope this helps.

    All the best,

    Chel