Forum Discussion

Angelw06's avatar
Angelw06
Channel Surfer
2 years ago

Roku cast reinstall ? Please help

I recently just received this message on my 43' hisense TV. I've done the few suggestions that I've seen that would fix it. But none of those worked. Could someone point me to where to find this frame ware update so I can that. Please help me asap. Screen sharing is the only type of TV me and 2 year old have ! #screenshare , #rokucast #errorcodereinstall

5 Replies

Replies have been turned off for this discussion
  • RokuEuniceL's avatar
    RokuEuniceL
    Retired Moderator

    Hi Angelw06,

    Welcome to the Roku Community!

    We're glad to assist you with your problem with casting, but we'd like to know more about the issue that you are experiencing to assist you further. What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV; specify TV) When and on which channel are you getting an error message to reinstall when trying to cast? You can check here for details on how to cast apps like YouTube or Netflix from your phone to a TV. You can also check here for instructions on how to update the software on your Roku TV or Roku streaming player.

    Let us know if it works.

    Kind regards,

    Eunice

    • Angelw06's avatar
      Angelw06
      Channel Surfer

      It's a 43" hisense TV,  it gives error code when I try to screen share my phone to TV. My TV did the update to 12 that day and it's been giving me the error code since 

      • Angelw06's avatar
        Angelw06
        Channel Surfer

        Could you please send me link for the frame ware update