Forum Discussion

jme60's avatar
jme60
Newbie
10 months ago

Roku 4K Express using Xfinity Stream app

I have been trying to resolve this issue for at least a month. My Xfinity Stream app on my Roku is getting the TV-app00101 error, which says that I can "only use the app with my home network" I've sp...
app playback
RokuTakashi's avatar
RokuTakashi
Community Moderator
10 months ago

Hi, jme60 

Thanks for posting, and welcome to the Roku Community.

We're sorry to hear about the issue you encountered with the Xfinity Stream app and acknowledge your efforts to resolve it. 

For this matter, we would recommend working with Xfinity support since the specific error code is directly generated by the Xfinity app, which suggests connecting the Roku device to your Home network. 

For more information, you can visit Xfinity's article on this specific issue at TVAPP-00101 — Xfinity Stream error code

We hope that this will be sorted out soon.

Best wishes,
Kash