Forum Discussion
That usually indicates a location issue. What country are you in?
UAE, is there a way to fix this or change country to access prime video
- JWS95189 months agoRoku Guru
Roku tends to restrict those things as well as the apps tend to block or restrict efforts to do so.
- Strega29 months agoRoku Guru
Amazon would need to mark their Roku app as being available throughout the world (not just countries that Roku itself supports.) You can encourage them to do so. Some streaming services have actually been surprised that they had limited their apps in that way, but others do it intentionally.
- RokuTakashi9 months agoCommunity Moderator
Hi, Next2win
Thanks for posting, and welcome to the Roku Community.
We understand your concern with your Roku device that does not add Amazon Prime Video.
As advised by other users in this thread, the availability of channels depends on your current location. You should contact Amazon for this matter and inquire further about their app's availability in your region.
For more information, you can visit their support at Amazon Prime Video Official Help Site.
We hope you find this information helpful, and let us know if you have further concerns or inquries.
Thanks,
Kash