Forum Discussion

haha's avatar
haha
Reel Rookie
3 years ago

roku 3900x very hot and freezes screen

i have to unplug at night plus screen will constntly freeze up- i have restarted and cleared

2 Replies

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  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator

    Hello haha 

    Thanks for the posting regarding the issue you are experiencing.

    Is your Roku device in an enclosed space or is out in the open? In addition, how are you powering the Roku device? Is the device plugged into the TV USB port or is it plugged into a wall outlet?

    For more information about a device that is overheating, visit our Support page here: Fix an overheating issue

    Please keep us posted and we will be more than happy to continue assisting you.


    Thanks,
    Danny

    • haha's avatar
      haha
      Reel Rookie

      still the same problem- with 3900x- and to date.