Roku 3 locks up at least once a day
ROKU 3 locking up.
Roku 3 feeds not-smart Visio 55" HDTV through HDMI cable. All we use the Roku 3 for is to watch YouTube. Worked well for years.
In recent months, though, we often saw "Loading, please wait." It never did finish loading.
Recently switched from 5GHz ("signal strength: good") to 2.4GHz ("signal strength: excellent"). Went entire day without lockup, but then did last night.
Lockup now results in empty black screen without "Loading, please wait" screen.
Simple solution is to power cycle the Roku. That always works but gets old the second or third time in a day.
Bought new router last month. (Replacing 10-year-old one.) No change.
Router uses channel 1, which WiFi Analyzer app shows to have least number of users and none approaching our signal strength.
Using ethernet is not possible due to distance from router and on different floors.
Have never seen error codes on screen.
Broadband speed is 117/12 Mbps.
Roku 3 is warm to the touch.
All I can think of is to buy a new Roku. (If so, which?)
Ideas, please?
Hi Steve_K1
Thanks for posting in the Roku Community regarding what you are experiencing with your Roku device.
Please be aware that the Roku 3 is a much older device and it's possible that the device may simply be on its way out. However, we would be happy to see what we can do to help get you back up and running.
I have passed along your information to our Support team. They will follow up and assist you.Warm regards,
Mares