Roku 3 is not working with YouTube
Hello All,
I was wondering if anyone is still using a Roku 3 or is it a dead device at this point?
It appears it no longer functions with YouTube...
So if you are still using a Roku 3, I would ...
Forum Discussion
Hello Rey,
Thank you for your help. Its good to hear the Roku 3 is still being supported.
I am experiencing gray screens, freezes, and lose of audio. Mostly with the YouTube channel. It generally occurs when pushing the up, down, forward or backward buttons. And the buttons are slow to react. Restarting Roku solves the problem for a little while, But it returns when you start using those buttons again. I have a Roku Ultra in the other room and it works perfectly.
I have swapped the Roku's and the problem follows the Roku 3.
I have cleared the cache, performed several factory resets. I also removed the Micro SD card. I only have 27 apps/channels, so I guess I didn't even need it.
Here is a quick video of the problem. https://www.youtube.com/watch?v=-6tjN9dUsCs
Sometime the video comes back, but without any video. Several people are having the same issues.
Thank you in advance for any help/suggestions you might have.
I experience the exact scenario with youtube. It's gotten so bad that resetting doesn't fix the problems, it just delays the the grey screen / crash problem for a while. It works as long as you don't navigate around too much, so I reset every time I use it then take care not to navigate the video too much, being careful to wait a moment between commands. It's a shame because many other apps still function albeit with lagging and struggles on the menu screens.
Regardless, I commend roku for continuing to support this player even as it approaches obsolescence. I just ordered a newer one after reading through this thread, so the third gen will become a backup. I can't stand when manufacturers ditch a young appliance, so I am very satisfied with the many years this device ran.
Roku (nor any other company) should ever be 'commended' for making older devices useless because of new software updates that can't run on the older hardware.
Since the company's updates are what is causing the device you paid for not to work the company should be sending you an upgrade either for free or at an extreme discount.
You should never have to be forced into buying a new device at full price because updates make it obsolete.
I believe it is Google's youtube product that the older devices can't handle... the operating system updates continue to work fine. I find the new ads on the home menu annoying though, but for $29 I would expect this business model.
When it comes to YouTube, the problem isn't Roku. Google seems to purposely make their app unusable on older devices. I had the same issue with my original Roku 2 XS about 10 years ago. My device was only about four years old, but YouTube became impossible to use on it. Again, it was nothing Roku did, it is all on Google for the way they programmed their app. Considering the newest Roku 3 is now nine years old, I'm amazed it was still working for you this long.
Google would prefer you purchase their own streaming device (Chromecast), so my personal opinion is that they intentionally make other older devices work poorly. No hard data to back that up, simply my opinion.
